Microsoft cites problems with the latest update package deleting user files.
Microsoft has paused the rollout of Windows 10 October 2018 Update (version 1809), the latest version of the Windows 10 operating system, which Microsoft released on Tuesday 2nd October.
In a support document updated today, 6th October, the Redmond-based OS maker said it took this decision after users complained that v1809 had deleted files after the update.
We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating.
Microsoft employs a gradual rollout scheme, and not all Windows 10 users have received its latest bi-annual OS update.
The October 2018 Update is no longer available for download, and Microsoft urges users who manually downloaded a Windows 10 installation package to wait until new installation media is available.
“We will provide an update when we resume rolling out the Windows 10 October 2018 Update to customers,” Microsoft said.
There have been several issues reported with this latest Windows 10 update, such as incompatibilities with Intel Display Audio device drivers, and the Task Manager app not showing correct CPU usage.
However, the biggest problem has been with the deletion of user files located in the C:/Users/[username]/Documents/ folder.
Since the problem became apparent, users have been investigating ways to recover some of their deleted files, but without success. Some users reported that the Recuva software was able to recover some files, but only in some cases.
Microsoft has had similar issues with the release of the previous April 2018 Update, which it delayed from the start of April to the very last day of the month to give engineers more time to fix bugs.